Privacy Policy
Last Updated: September 2026
Paradise Wellness ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have, in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Details you give us in enquiry and booking forms: your name, mobile number, the treatment and clinic you are interested in, and any preferred time you mention
- Messages you send us by WhatsApp, phone or email
- Basic technical information such as pages visited and device type, collected through analytics tools where you have allowed them
We do not ask for medical records through this website. Please share health details only during your consultation.
How we use it
- To call or message you about your enquiry and confirm appointments
- To send appointment reminders, preparation and aftercare information
- To improve our website and services
- To send offers and updates only where you have agreed; you can opt out at any time
Who we share it with
- Our clinic team and doctors, to respond to your enquiry
- Service providers who help us run our business, such as our customer relationship management (CRM) system, website hosting and messaging tools, under confidentiality obligations
- Authorities where required by law
We do not sell your personal information.
How long we keep it
We keep enquiry details only as long as needed for the purposes above or as required by law, then delete or anonymise them.
Your rights
You can ask to access, correct or delete your personal information, or withdraw consent, by emailing info@paradisewellness.in or calling +91 97738 63777.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), restricted access and spam protection on our forms.
Contact
Paradise Wellness, B7/1A, Block B, Vasant Vihar, New Delhi 110057 · info@paradisewellness.in · +91 97738 63777